Leasing and managing properties can be time-consuming, as well as more expensive and stressful than people realise. The Property Concierge provides specialist expertise and consistent attention to your property, all at competitive market rates. We’re here to ensure your property is protected in the long term and that you enjoy the best rental returns, with the lowest vacancy rates.

OUR SERVICES

• Advertising, take & respond to rental enquiries, showing your property to prospective tenants
• Assess applications, executing tenancy agreements, conduct inspections, create compliant reports and rent collection
• Insurances
• Maintenance and repairs
• Routine inspections and reporting
• All tenant communication and management
• Strata communications and management for example; a leak on common property that is damaging your lot
• Advice and support with selecting and delivering the best value capital investments for your property
• Proactive management of leases and tenants to ensure continuous rental income

SAVING YOU TIME
On a day to day basis, we manage:

• Correspondences and dispute management with: strata, neighbours, insurers, valuers, tradespeople
• Insurance claims
• Maintenance
• Rent payment including: issuing receipts and reminders, tracking payments, follow up on late payments
• Pay utilities and provide an end of financial year report
• Review, sign, track and file property documents such as AGM notices
• Attend strata meetings where required

Our year round process ensures your property is leased for the maximum amount of time, with minimum risk of damage. A proactive approach ensures we are considering whether the tenant we find for you is complying with your agreement. We also prepare for the lease expiration date well ahead of time, ensuring we understand whether your tenant will be re-signing the lease or if there is a requirement to secure a new tenant.

Our Process

AT THE START
We get your property leased, covering: advertising, open for inspection, application process, inspection reports (issues in property management stem from substandard inspection reports, often leading to losses if a tenancy or building dispute goes to tribunal)

AT TWO MONTHS
We check on your property, the building surrounds, tenant/s. We also ensure any planned repairs are complete.

AT EIGHT MONTHS
We inspect again and assess the tenancy, including: tenant/s property condition and rental amount. We then provide you with our recommendation on how to proceed with the tenancy, as part of a written report.

AT NINE-TEN MONTHS
We work with you and your existing tenant to renew the lease, or end the tenancy with sufficient time to secure a new tenant if required.

AT ELEVEN MONTHS
We arrange for a new lease to be signed with the existing tenant, or commence a marketing campaign to secure a new tenant.

AT TWELVE MONTHS
Our process starts again, ensuring your property is well maintained and cared for.